Shipping, Refund and Returns Policy

1️⃣ Terms & Conditions

SALFA PERFUMERS USA – Terms & Conditions

Welcome to SALFA PERFUMERS USA. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

SALFA PERFUMERS USA offers premium fragrances inspired by the spirit of iconic scents. All products are original creations under the philosophy “Inspired, Not Imitated.”

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in packaging, color, or fragrance perception may occur.

Fragrance performance may vary depending on:

  • Skin chemistry
  • Climate
  • Application method

3. Pricing

All prices are listed in USD ($) unless otherwise specified.
SALFA PERFUMERS USA reserves the right to change prices at any time without prior notice.

4. Intellectual Property

All content on this website including logos, text, images, and product names is the property of SALFA PERFUMERS USA and may not be reproduced or used without written permission.

5. Limitation of Liability

SALFA PERFUMERS USA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

6. Governing Law

These terms shall be governed by and interpreted under the laws of the United States and the State of California.

7. Product Images & Packaging Disclaimer

The product images displayed on our website are for illustration purposes only. While we make every effort to present our fragrances accurately, the actual product received by the customer may differ slightly from the images shown on the website.

Possible differences may include, but are not limited to:

  • Bottle design or shape
  • Packaging box design
  • Color of the fragrance liquid
  • Label or cap style

These variations may occur due to manufacturing updates, supplier changes, or packaging improvements.

Such differences do not affect the quality, authenticity, or fragrance composition of the product and therefore are not considered a defect or valid reason for return.


2️⃣ Shipping Policy

SALFA PERFUMERS USA – Shipping Policy

At SALFA PERFUMERS USA, we aim to deliver your fragrance quickly and safely.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

  • United States: 3–7 business days
  • International Orders: 7–14 business days (depending on customs and destination)

Shipping Carriers

We may ship orders using trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Shipping Charges

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your shipment.

Customs & Import Duties

International customers are responsible for any customs duties or import taxes imposed by their country.


3️⃣ Return & Refund Policy

SALFA PERFUMERS USA – Return & Refund Policy

Your satisfaction is important to us.

Returns

Due to the nature of fragrance products and hygiene standards, opened or used perfumes cannot be returned.

However, we accept returns under the following conditions:

  • Item must be unused and in original packaging
  • Return request must be made within 7 days of delivery

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the package and product.

We will arrange either:

  • A replacement, or
  • A full refund

Refund Processing

Once the returned item is received and inspected, refunds will be processed within 5–7 business days to the original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Contact

For return requests, please contact us at:

Email: [email protected]
Website: www.salfaperfumers.com

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